K111's Terms & Conditions — Complete Guide

K111 (hereinafter referred to as the "Platform" or "we") is an internationally licensed online betting service provider. By accessing k111.im or using any of our services, you confirm that you have read, understood, and fully agreed to these Terms and Conditions.

These terms and conditions are governed by international law and the regulations of the relevant licensing authority. If you do not agree with any part of these terms, please refrain from using the platform.

Applicability

• These terms apply to the k111.im website, mobile app, and all associated services.
• Users must be at least 18 years of age.
• K111 may not be accessed from any country or region where online betting is prohibited by law.
• Government officials and employees of betting regulatory bodies are not permitted to use this platform.

To access services on k111, you must first register an account. You are required to provide accurate and complete information during registration. k111 reserves the right to terminate any account created using false information, at any time.

Registration Requirements

• Each individual is only permitted Just one can open an account.
• Opening multiple accounts with the same mobile number or email address is strictly prohibited.
• The name, date of birth, and contact details provided at registration must be accurate.
• OTP verification is required to activate your account.
• KYC verification with a national ID or passport is required before processing large withdrawals.

Login Security

You are solely responsible for the security of your account. Never share your password with anyone. If you believe your account has been accessed without authorization, please contact us immediately — Help Center Contact us. k111 will never ask for your password via email or phone.

K111 supports all major mobile payment methods in Bangladesh. All financial transactions are processed through secure, encrypted channels.

Deposit Terms

• Minimum deposit amount: ৳200 (two hundred BDT).
• Supported payment methods: bKash, Nagad, Rocket, and USDT.
• Deposits are usually credited to your account instantly.
• Only payment methods registered in your own name may be used.
• Deposits from third-party accounts are not accepted and any such funds will be returned.

Withdrawal Conditions

• Minimum withdrawal amount: ৳500 (five hundred BDT).
• Withdrawals will only be processed to the same payment number used for the deposit.
• Standard withdrawals are processed within 5 to 30 minutes.
• Large withdrawals (over ৳50,000) may take up to 24 hours to process.
• Withdrawal limits may apply until KYC verification is complete.

K111 regularly offers a variety of bonuses and promotions for both new and existing members. Each bonus comes with its own terms and conditions, which must be read before claiming.

General Bonus Terms

• The welcome bonus is available to new members only and can be claimed once.
• Each bonus has a specific wagering requirement (typically 10x to 30x).
• Bonus funds can be used for placing bets but cannot be withdrawn directly.
• Multiple bonuses cannot be used simultaneously unless otherwise specified.
• Bonuses that are not used within the specified timeframe will be forfeited.
• If bonus abuse is suspected, k111 reserves the right to cancel the bonus and investigate the account.

Cashback & Rewards

The VIP Program and weekly cashback offers have their own terms and conditions, which Promotions Full details are available on the promotions page. k111 reserves the right to modify, suspend, or cancel any promotion at any time.

There are a number of fundamental rules that must be followed when betting on k111. These rules are in place to ensure a fair and transparent betting environment for all members.

General Betting Rules

• Once a bet is confirmed, it cannot be cancelled. However, a Cash Out option may be available in certain cases.
• K111 reserves the right to void any bets placed at abnormal odds due to a technical error.
• If a match is cancelled, the stake for the related bet will be refunded.
• K111 is not liable for any bets lost due to internet disconnection during live betting.
• Maximum bet limits per event are set and may vary depending on the sport and market.

Odds & Results

K111 verifies results through official third-party data providers. In the event of any dispute, the results issued by the relevant official sports authority will be considered final. Odds may change in real time, and the odds displayed at the time of bet confirmation will be the final applicable odds.

The following activities are strictly prohibited on k111 and may result in permanent account closure and forfeiture of any deposited funds:

• Creating multiple accounts to claim bonuses (multi-accounting).
• Using bots, macros, or any automated software.
• Using another member's account or allowing someone else to use yours.
• Placing bets using match-fixing arrangements or insider information.
• Using the platform for money laundering or any other unlawful financial activity.
• Attempting to hack k111's systems or exploiting any security vulnerabilities.
• Cheating or engaging in harassment toward other members.

K111 may temporarily suspend or permanently close an account under the following circumstances:

• Violation of these Terms & Conditions.
• Registering with false information or failing KYC verification.
• At the member's own request (self-exclusion).
• At the direction of a legal authority.
• Prolonged inactivity (more than 12 months).

To voluntarily close your account, please contact our Help Center Contact us. If you have a valid balance, you will be given the opportunity to withdraw your funds before the account is closed.

K111 is committed to protecting your personal information. We never sell your data to third parties or use it without your consent. Our full Privacy Policy Privacy Policy page.

• Your data is protected with 256-bit SSL encryption.
• Payment information is never stored on our servers.
• User information is never shared with any government body unless legally required.
• To view or delete your data, submit a request through the Help Center.

K111 is deeply committed to responsible betting. Betting is for entertainment — it should never be treated as a source of income. We want every member to enjoy the experience within their own limits.

Our Responsible Gaming Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a maximum stake per bet.
• Cooling-Off Period: Take a break from betting for a set period of time.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform.
• Reality Check: Receive periodic reminders of your session duration and spending.

To learn more about betting addiction and get support, visit our Responsible Gaming View page.

If a dispute arises between k111 and a member, please first contact our Help Center's Resolution will first be attempted through the Help Center. If unresolved, further steps will be taken.

Dispute Resolution Process

1. Please reach out to our support team via live chat or email first.
2. An initial response will be provided within 72 hours of submitting a complaint.
3. A final decision on complex matters will be communicated within 14 business days.
4. If you are not satisfied with k111's decision, you may escalate your complaint to the licensing authority.

In the event of any dispute, the English version of the Terms and Conditions shall be considered final. Where discrepancies exist between translations, the English version will prevail.

K111 shall not be liable for any loss arising from the following circumstances:

• Loss of bets due to internet disconnection or technical issues.
• Failures by third-party services (payment gateways, internet service providers).
• Service interruptions caused by unforeseen natural disasters or government directives.
• If account details are exposed due to the member's own negligence.
• Any transaction carried out using false or incorrect information.

K111's total liability in any case shall not exceed the amount deposited by the member over the preceding 30 days.

K111 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. Members will be notified in advance of any significant changes via email or SMS.

• Updated terms take effect from the date they are published.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request that your account be closed.

If you have any questions or comments regarding these Terms and Conditions, please contact us: support@k111.im